KONG Connects Magnacat KONG

Professionally packed and fast shipping

Due to our long-term partnership with UPS, FedEx, DHL and a variety of other top global carriers we are able to offer a variety of shipping options. Our warehouse personnel will pack all goods to our exacting requirements. Your items will go through an exhaustive examination before they will be properly packaged prior to being sent out. Everyday, we send to thousands of customers in different countries. This demonstrates our dedication to become the biggest online retailer in the world. The warehouses are located in Europe as much as they are in USA.

Note that orders containing multiple items are processed according to the specific item.

Before shipping We will inspect thoroughly the items you have ordered. Today, most orders will be delivered within 48 hours. The delivery time is between 3-7 working days.

Returns

The stock market is always changing. It is not managed entirely by us since we are involved with multiple organizations, such as the factory and the storage. Stocks are subject to change at any moment. Be aware that your order may be out of stock after your order has been made.

Our policy is for 30 days. If you have passed 30 days in the past since you purchased however, we're unable to give you a return or exchange.

The item you purchase must be in its original packaging and not be used. It must also be returned in the original packaging.